Frequently Asked Questions (FAQs) – Kabbi Compare Private Hire Taxi Operators

Yes, you have full control over your availability on the Kabbi Compare platform. You can select specific days and times when your vehicles will be displayed to potential customers. If you prefer to be available 24/7, simply click ‘Reset’ and leave the fields blank. This will ensure that your services are shown at all times. Alternatively, if you want to operate only during certain hours, you can set your availability accordingly, and your vehicles will only be displayed during those selected times.

Yes, you can access, print, and download all your bookings through the Kabbi Compare platform. This allows you to keep a physical or digital record of your scheduled trips for better organization and reference.

Once a journey is successfully completed, you can update its status on the Kabbi Compare platform. This ensures accurate records and helps maintain trust between operators and customers. Keeping your bookings up to date also helps improve your service ratings and reliability on the platform.

If you need to cancel a booking, it is important to do so as soon as possible. Simply navigate to the ‘Bookings’ section, locate the specific booking reference number, and click ‘Cancel’. You will then need to complete the cancellation form. This helps ensure a smooth experience for both passengers and the platform.

You can specify the areas where your cab services are available by entering the postcode of your registered business address and selecting a radius in miles. If you provide services in multiple locations, we recommend adding each postcode separately. This ensures that customers searching for a taxi in different areas can find your services accurately.

Adding a vehicle to your Kabbi Compare operator profile is simple. Navigate to the ‘Vehicles’ section, where you can enter the details of your car, including make, model, registration number, and capacity. This ensures that customers receive accurate information about the type of vehicle they will be traveling in.

Pricing can be set in the ‘Pricing’ section of your operator dashboard. You can input rates based on factors such as distance, time, and vehicle type. Make sure your prices are competitive and reflect the quality of service you provide. Transparent pricing helps attract more customers to book with you.

The ‘Vehicle Details’ section contains pre-set information about your registered vehicle, such as its make, model, and capacity. While these details cannot be edited, you do have the option to specify if your vehicle offers additional amenities such as Wi-Fi. Providing these extra details can make your service more appealing to potential customers.